Conditions of Use
General trading conditions of the Vam Hamburg
in the version of 20.04.2016.
All prices are with 19% tax. Deliveries outside of the european community and to european companies with ID-nr. the prices are without tax.
Vam Hamburg is not responsible for any other standards demanded by other non EU countries while importing our articles. To avoid returns please inform about the maximum amount you can import in your country.
Our offers are not-binding, intermediate sale, price adjustments and changes in technology and Design reserved.
We supply all articles within 2 - 7 days. Express deliveries against surcharge are possible.
We sell against Creditcards Visa and Mastercard, Paypal (Paypal accepts VISA. Amex and Mastercard) or advanced payment. We reserve ourselves the right to implement orders by downpayment. Supplies take place by UPS.
Shipment fees :
Forwarding expenses within Europe are listed for each european country exactly under Shipping & Returns. The forwarding expenses computation effected before confirmation of order in the file "to the cash go" and for your order exactly one calculates. Forwarding expenses into that non-European foreign country on request.
The European Commission provides an online dispute resolution platform (OS), which can be found at https://ec.europa.eu/consumers/odr/. We are ready to participate in an out-of-court arbitration process.
We grant for all models a warranty of 1 year. All remote controls are with 12 month warranty.
Conversion, cancellation and return conversion or return of the commodity are possible within 14 days after supply. The commodity must be sent back then in the original packaging as well as freely by customs traces and carriage free. For cancellation, conversion and returns we compute overall 25.00 euro handling charge.
The delivery always takes place under extended retention of title.
Area of jurisdiction and place of delivery D 20148 Hamburg
Returns, warranty :
Raben Trans European Germany GmbH
Sony Retouren, VAM
Koperstr. 3 - Gate 51